Explains the procedures for ordering products, whether buying directly or subscribing to AutoShip, and payment methods in accordance with applicable regulations in Indonesia.
Once a product order form is submitted, the head office will make no changes unless UnFranchise® Services incorrectly processes the order from the submitted form.
Orders can be submitted electronically to Market Indonesia. NOTE: Order forms can be downloaded from id.UnFranchise.com.
Online ordering: Products can be ordered online via id.UnFranchise.com and paid for with the UnFranchise Owner's own credit or debit card or via other types of payment service providers, i.e., Xendit, using the online electronic ordering system.
Order entry instructions can be found online.
UnFranchise Owners (UFOs) must have a valid credit or debit card on file with Market Indonesia to use the credit card option. Even if the UnFranchise Owner's credit or debit card is on file for UnFranchise AutoShip purposes, they must also retain the credit or debit card on file with valid credit or debit card information to place the order.
Self-service ordering: Orders can be placed at the Market Indonesia Distribution Center via our self-service ordering stations. All orders will be processed on the same day.
Preferred Customer orders: Preferred Customers can place orders through their UFO or UnFranchise account.
If performed by a third party: Identification is required. If your order is to be collected by someone other than yourself, please ensure that you complete the Market Indonesia Authorized Pickup Form and email it to unfranchiseservices@marketindonesia.id before pickup. If the form has not been completed or updated, and the person you sent to pick up the package is not on your list, they will not be allowed to pick it up.
An UnFranchise Owner cannot collect on behalf of another UnFranchise Owner with the following exceptions:
The latter is personally sponsored by the former.
The latter is currently participating in the Market Indonesia UnFranchise AutoShip Program and has a valid UnFranchise AutoShip order pull in their previous Q-month period.
Pickup for first-time orders and starter kits: If the order is a first-time order and includes a starter kit, it can only be picked up by the new UnFranchise Owner who placed the order. Photo ID must be presented at the time of pickup.
UnFranchise Business with company name: To collect products paid for by an UnFranchise Business registered under the name of the company, the UnFranchise Owner must present a copy of the company's deed of incorporation identifying the principals of the company, together with an Indonesian ID card that matches any one of the principals identified or the name of the person who placed the order (the filing UnFranchise Owner).
Pickup time: Orders can be picked up Monday through Friday, 10:00 to 18:00, and on Saturdays, 1.00 to 16:00. The door will close at the scheduled time, and UnFranchise Owners will not be permitted to enter the office after the door has closed.
All orders must be checked before leaving the Indonesian office.
All pickup orders must be picked up within seven (7) calendar days of the order being placed. If the order is not picked up within this time period, the order will be canceled, and the UFO will receive a refund equal to 90% of the purchase price. The company will apply handling fees for every pickup order taken at the Market Indonesia head office.
Documentation: All orders must include "PICKUP" in the shipping address box on the product order form. For online orders, UnFranchise Owners must check the box under the "Delivery Address" section indicating, "Yes, I would like to pick up my delivery." Do not send any copies of orders to Market Indonesia when using the pickup order process to avoid the possibility of being charged double.
All orders must be paid in advance with an approved VISA or MasterCard credit/debit card or credit on account. NO COD will be accepted.
Credit card: UnFranchise Owners may use their approved VISA or MasterCard credit/debit cards for payment. These orders will be processed on the day they are received.
Credit on account: Funds can be deposited with a Market Indonesia virtual account and withdrawn as payment. However, the UnFranchise Owner must instruct Market Indonesia to do so by writing “Use Credit on Account” at the top of the order form. Funds will not be automatically withdrawn from the account. When funds are withdrawn from a Market Indonesia account, they are withdrawn from the country's credit account indicated by the transaction delivery address. UnFranchise Owners cannot transfer funds from their Market Indonesia account into another UnFranchise Owner’s Market Indonesia account except specifically to clear a debit on the recipient's account. All requests for additional credit to your Market Indonesia account must be submitted using the Product Order Form.
Order without payment or payment without order form: All orders received without an acceptable form of payment will be sent back to the UnFranchise Owner unfilled. Payments without an acceptable order form will be returned to the UnFranchise Owner.
UnFranchise Owner who makes the payment: The paying UnFranchise Owner must complete the very top of the order form (name and Market Indonesia ID number) to ensure the correct credit/debit information has been entered.
Use of vouchers: Market Indonesia vouchers will be issued for every Market Indonesia-branded product with a BV amount credited to it when the product was shown as available but turned out to be discontinued when the order was fulfilled. The vouchers available to UnFranchise Owners can only be found at id.UnFranchise.com and are no longer sent in paper form. A voucher can be used to purchase Market Indonesia-branded products with the following terms and conditions:
Vouchers can be redeemed online at the UnFranchise Owner’s id.UnFranchise.com account. When placing an order for any online product, the opportunity to apply an available voucher is offered.
UnFranchise Owners must redeem online vouchers within ninety (90) days from the issue date.
A voucher can only be used for one order, must be used by the UnFranchise Owner to whom it was issued and cannot be used to pay for another UnFranchise Owner’s orders.
The Market Indonesia product cost and BV for the order for which the voucher is redeemed must be greater than or equal to the voucher amount.
The BV amount represented by the voucher will be deducted from the voucher redemption order. For example, an UnFranchise Owner receives a voucher for a product worth 50 BV. The UnFranchise Owner redeems the voucher on a subsequent order that includes available products worth a total of 80 BV. On that subsequent order, the total BV amount will only be 30 BV because 50 BV has already been credited to the order for which the voucher was issued.
The UnFranchise Owner has paid the IDR/Rp amount on the voucher at the time the voucher is issued. This IDR/Rp amount will be credited to the order for which the voucher is redeemed. For example, an UnFranchise Owner receives a voucher for a product with an UnFranchise Cost (UC) of Rp420,000. Then, the UnFranchise Owner uses the voucher on their next order, which has a total UC of Rp980,000. On that subsequent order, the UnFranchise Owner will only be charged the difference in the product's value, which is Rp560,000.
Shipping costs, administrative fees and sales tax (if applicable) are applied to the initial order, including for the unavailable products. The voucher amount will only include the UnFranchise Cost of the unavailable product. Administrative fees and sales tax charged for the initial product will be credited to the UnFranchise Owner's Credit on Account. If shipping costs for the initial order exceeded the actual shipping costs when the unavailable product was removed, the difference would be included in the Credit on Account. For the redeemed order, all shipping costs, administrative fees and sales tax (if applicable) will be charged based on the UnFranchise Cost of the entire order for which the voucher was exchanged, including the product for which the voucher is being redeemed. Then, the UnFranchise Owner can use the voucher for the new order for the product only.
Vouchers cannot be used to cover shipping costs, administrative fees or sales tax.
Any voucher not redeemed within 90 days of issuance will be deemed nonredeemable and of no monetary value.
UnFranchise AutoShip orders with credit card: For the UnFranchise AutoShip Credit Card Program, Market Indonesia will submit the UnFranchise Owner’s order twice if necessary (once each consecutive working day). If the card is declined a second time, that month's order will be canceled, and an email will automatically be sent to the UnFranchise Owner notifying them of the order cancellation. If a credit card UnFranchise AutoShip order is canceled due to a decline, the order with payment may have to be submitted before the UnFranchise Owner's Q-date. If a credit card is declined and a monthly order is canceled for two consecutive months, the entire UnFranchise AutoShip order is also canceled. The UnFranchise Owner must resubmit an UnFranchise AutoShip request online to reactivate the UnFranchise AutoShip Program.
It is strongly recommended that UnFranchise AutoShip be set to process two Tuesdays before the UnFranchise Owner Qualification Date (Q-date). This scenario will make it easier to notify the UnFranchise Owner if credit is unavailable, allowing the UnFranchise Owner to meet the Monthly Accrual Option and/or minimum Personal Business Volume requirements.
It is the UnFranchise Owner's responsibility to ensure credit is available.
It is the UnFranchise Owner's responsibility to ensure that Market Indonesia is notified of the new expiration dates for the credit/debit cards used for orders. Even if credit is available, a card may be declined due to an incorrect expiration date. The result is the same as a denial.
UnFranchise Owners can make most other types of changes online at id.UnFranchise.com.
A Sales Representative can enroll in the UnFranchise AutoShip Program using a credit card. This AutoShip program for business owners will calculate UnFranchise AutoShip transactions every month, 17 days before the Start Date, because a Sales Representative does not have a Q-date.
Independent UnFranchise Owner credit card orders: Market Indonesia will process UnFranchise Owner orders twice if necessary (once every consecutive working day). If the credit/debit card is declined a second time, the order will be canceled, and an email will automatically be sent to the UnFranchise Owner notifying them of the cancellation. If a credit/debit card is declined on Friday and accepted on the second attempt, Business Volume will be credited for Monday of the following week or the week the credit/debit card was accepted.
UnFranchise Owners can have up to four personal credit/debit cards on file for use. To add their own additional credit/debit cards or change the current credit/debit card information, the UnFranchise Owner must submit a new number on the signed Credit Card Agreement and note that it is only for online credit/debit card number changes. They can also update the information at id.UnFranchise.com.
If the UnFranchise Owner requests to use a credit/debit card that was not on file when the order was placed, the order will not be processed.
It is the UnFranchise Owner's responsibility to ensure that Market Indonesia is notified of the new expiration dates for the credit/debit cards used for orders. Even if credit is available, a card may be declined due to an incorrect expiration date. The result is the same as a denial.
UnFranchise Owners must specify which credit/debit card they wish to use with each order. If no credit/debit card is indicated or the UnFranchise Owner simply writes, “Use Credit Card on File,” Market Indonesia will attempt to charge the first card on file in the computer database. If the card is rejected on the first try, Market Indonesia will try the same card on the second try. In the event of a decline, Market Indonesia will not try additional credit cards that may be on file to attempt to process the order.
Chargebacks/Disputes: UnFranchise Owners who request a refund for products purchased from Market Indonesia must comply with the Buyback Guarantee and Return Merchandise Policy. UnFranchise Owners requesting a refund should contact their upline Certified Executive Coordinator first, and then Market Indonesia if necessary, as specified in the Return Merchandise Policy, before attempting a credit card chargeback for products purchased from Market Indonesia.
UnFranchise Owner liability: Market Indonesia reserves the right to revoke all credit/debit card privileges (including the UnFranchise AutoShip credit card option) from UnFranchise Owners who request a chargeback from their bank or credit/debit card company.
Executive Coordinator liability: Consistent with the Buyback Guarantee and Return Merchandise Policy, for any credit/debit card chargebacks initiated by an UnFranchise Owner, Market Indonesia reserves the right to recover the dollar amount from the upline Certified Executive Coordinator(s) through the implementation of the Commission Reversal Process.
If an UnFranchise Owner orders a product that is unavailable when the order is processed, the packing slip returned with the other products in that UnFranchise Owner's order will be marked "BO" (back order). When items are backordered, the computer searches all invoices containing backorders daily. When backordered items are in stock, backorders will be processed and shipped automatically.
UnFranchise Owners have a Market Indonesia account for each country in which they are authorized to do business. UFOs can use credits on these accounts only for transactions for the country indicated on the specific account. For example, if a UFO has a credit on their Market Indonesia Singapore account, then that credit can only be used for transactions that will be sent to Singapore and/or credited as a Singapore transaction requiring Singapore dollars.
Account information: Credits and debits appear on the packing slip received by the UFO Owner with delivery. The amount stated on the packing slip is the total credit or debit to the UFO’s Market Indonesia account at the end of the transaction. If subsequent transactions affect the UFO’s Market Indonesia account, the credit or debit amount will change.
Credit on account: It is highly recommended that UFOs keep a credit balance on their accounts to avoid product and BV reductions on their orders, which could impact their Monthly Accrual Option and/or minimum activity requirements.
UFOs cannot transfer funds from their Market Indonesia account to other UFOs’ Market Indonesia accounts except specifically to clear a debit on the recipient's account.
UFOs are prohibited from depositing funds into other UFOs’ Market Indonesia accounts except specifically to clear debits in the recipient's account.
All requests to add credit to your Market Indonesia account must be submitted using the Product Order Form.
All requests to receive a refund on a UFO’s credit account must be submitted in writing, with attention to the Refunds Department.
Credit on account is interest-free.
Market Indonesia's UnFranchise AutoShip Program allows UFOs to place standing orders assigned to their BDC-001 to meet monthly BV requirements and assign excess BV in accordance with the placement policies. By setting up UnFranchise AutoShip online in your UnFranchise.com account, this program will automatically order and ship the selected products each month. UFOs can choose VISA or MasterCard as the payment method.
Automatically assigned monthly AutoShip date: When a UFO selects UnFranchise AutoShip, the system will automatically determine the monthly UnFranchise AutoShip transaction date to occur 17 days before the respective UFO's monthly Q-date to ensure timely processing to meet compensation plan requirements. Monthly withdrawals against the selected payment method will begin on the assigned draft date, and product delivery will follow the applicable shipping processes.
New UnFranchise Owner enrolling in UnFranchise AutoShip: A new UnFranchise Owner’s first UnFranchise AutoShip transaction will be calculated to occur 17 days before the end of the enrollee’s first quarter, as the new UFO has a grace period for monthly requirements.
Sales Representatives and UnFranchise Owners not yet qualified: The Start Date determines when the AutoShip will be for these business owners. The system will calculate the UnFranchise AutoShip transaction every month, 17 days before the Start Date.
Accrual protection: Selecting the Accrual Protection option will ensure that UnFranchise Owners who earn commissions within the first 90 days of their Start Date will have their UnFranchise AutoShip start early to meet the accrual requirements, while any UnFranchise Owner whose monthly volume requirements increase to qualify for Monthly Accrual will automatically see the UnFranchise AutoShip order multiplied to cover the difference. This option also protects UnFranchise Owners when there are changes in product price or availability, ensuring AutoShip order adjustments meet volume requirements.
Credit card usage: Primary and secondary credit cards can be kept on file for UnFranchise AutoShip orders.
Primary credit cards: Market Indonesia will attempt to charge the primary credit/debit card for UnFranchise AutoShip orders. If the primary credit/debit card is declined on the first try due to an authorized reason, Market Indonesia will try to charge the primary credit/debit card again on the next working day. If the primary credit/debit card is initially declined for an unauthorized reason, Market Indonesia will not charge the primary credit/debit card a second time and will instead attempt to charge the secondary credit/debit card on the next business day. If no secondary credit/debit card is on file, the UnFranchise Owner's order will be canceled upon the first unauthorized decline, and a courtesy notice of order cancellation will be emailed to the UnFranchise Owner.
If the primary credit/debit card is declined twice, Market Indonesia will charge the secondary credit/debit card. If no secondary credit/debit card is on file, that month's order will be canceled, and notification of order cancellation will be sent to the UnFranchise Owner. If an UnFranchise AutoShip order is canceled due to a credit/debit card decline, an order with payment may need to be submitted before the UnFranchise Owner’s Q-date. If an UnFranchise Owner's monthly order is canceled due to a credit/debit card being declined for two consecutive months, the UnFranchise Owner's entire UnFranchise AutoShip will also be canceled, and the UnFranchise Owner must resubmit a request for UnFranchise AutoShip online to reactivate the UnFranchise AutoShip Program.
Secondary credit card: Market Indonesia will attempt to charge the secondary credit/debit card as described above. Market Indonesia will only attempt to charge the secondary credit/debit card once. If the secondary credit/debit card is declined, that month's order will be canceled, and notification of order cancellation will be sent to the UnFranchise Owner. If a credit/debit card UnFranchise AutoShip order is canceled due to a credit/debit card decline, an order with payment may need to be submitted before the UnFranchise Owner's Q-date. If an UnFranchise Owner's monthly order is canceled, the UnFranchise Owner must resubmit a request for UnFranchise AutoShip online to reactivate the UnFranchise AutoShip Program.
It is the UnFranchise Owner's responsibility to ensure credit is available.
It is the UnFranchise Owner's responsibility to ensure that Market Indonesia is notified of new credit card expiration dates for the credit cards used for orders. Even if credit is available, the card may be declined due to an incorrect expiration date. The result is the same as a denial.
UnFranchise Owners on UnFranchise AutoShip who need to change their credit card number or expiration date can do so online through their UnFranchise.com account or by mailing the information with the UnFranchise Owner's signature to UnFranchise Services. Market Indonesia requires a newly filled out UnFranchise AutoShip Form for most other changes. UnFranchise Owners can also make these changes online through their UnFranchise.com account.
Credit card/other account holders: All UnFranchise AutoShip orders must be paid for by the UnFranchise Owner whose name appears on the UnFranchise AutoShip Authorization and Order Form using their own credit card or account on file. The only exception is if the credit card/bank account owner is a spouse or, in the case of a business-entity UnFranchise Business, a documented principal of the business entity. In such cases, the UnFranchise AutoShip Authorization and Order Form must be signed by both individuals and accompanied by a notarized letter from the credit card owner or bank account authorizing its use. Noncompliance will result in the UnFranchise AutoShip order not being processed.
UnFranchise Owners canceling their UnFranchise AutoShip: UnFranchise Owners may cancel their UnFranchise AutoShip standing order at any time by providing a 30-day written and signed notice to Market Indonesia. Canceling UnFranchise AutoShip does not terminate the UnFranchise Business. If an UnFranchise Owner terminates their UnFranchise Business, they must indicate such termination in writing in addition to canceling their UnFranchise AutoShip. Note: If an UnFranchise Owner has a product with BV in their UnFranchise AutoShip, the cancellation of the UnFranchise AutoShip will cancel the entire UnFranchise AutoShip, including the BV product.
Market Indonesia canceling UnFranchise AutoShip: The return of an UnFranchise Owner’s UnFranchise AutoShip orders may result in the cancellation of their UnFranchise AutoShip.
One return: When Market Indonesia receives a returned UnFranchise AutoShip order, the UnFranchise Owner has thirty (30) days from the date Market Indonesia receives the product back to request reshipment. Market Indonesia has the right to immediately cancel the UnFranchise AutoShip if the UnFranchise Owner has not requested that the order be reshipped within thirty (30) days from the date Market Indonesia receives the product back. If the UnFranchise AutoShip order is canceled for this reason, the UnFranchise Owner must submit a new UnFranchise AutoShip Form to reactivate the UnFranchise AutoShip.
Two returns: Market Indonesia can cancel an UnFranchise Owner's UnFranchise AutoShip immediately upon receipt of two or more UnFranchise AutoShip orders returned to Market Indonesia for any reason. If an UnFranchise AutoShip order is canceled for this reason, the UnFranchise Owner must submit a new request for UnFranchise AutoShip online to reactivate UnFranchise AutoShip.
Changing products: UnFranchise Owners can make changes to products online (online changes to UnFranchise AutoShip products must be submitted by the Friday before 14:00 of the week preceding the next draft week). NOTE: Although UnFranchise Owners may periodically change products on their UnFranchise AutoShip orders, this program is not designed for UnFranchise Owners to change products every month or two. The purpose of this program is to pull orders automatically every month without the UnFranchise Owner having to send more documents or follow multiple changes. If the UnFranchise Owner plans to change products every month or so, they may be better off submitting manual orders each month to satisfy the Monthly Accrual Option.
UnFranchise AutoShip shipping address: UnFranchise AutoShip orders will ship only to a designated address in Indonesia.
The Market Indonesia Preferred Customer AutoShip Program allows Preferred Customers to place a standing order. This program will automatically order and ship the selected products at each designated time period. Preferred Customers can choose between VISA and MasterCard as payment methods.
Picking a draft week: Preferred Customers can create as many AutoShip orders (with different delivery dates) as needed.
Setup time: Preferred Customers can manage their AutoShip.
Preferred Customer AutoShip cancellation: Preferred Customers may cancel their AutoShip standing order online or by providing 30-days written and signed notice to Market Indonesia.
Changing orders: Preferred Customers can change products on standing orders online.
Sufficient funds/credit availability: The Preferred Customer is responsible for ensuring credit is available and expiration dates are accurate for their credit cards on file with Market Indonesia.
All Personal Business Volume (PBV) must be assigned either to the purchasing UnFranchise Owner's personal BDC(s) (including reentry BDCs) or to the original BDC(s) (excluding reentry BDCs) of one of their personally sponsored UnFranchise Owners who is eligible for assignment as specified in this section. An UnFranchise Owner may only transfer BV to a personally sponsored UnFranchise Owner to assign volume per calendar quarter.
Product orders: Orders must be paid for by the UnFranchise Owner who purchased the product. BV assignment for UnFranchise AutoShip orders follows standard assignment guidelines as provided in this chapter. Options for excess BV assignment are offered when registering for the UnFranchise AutoShip program and can be changed if desired.
Product sales to UnFranchise Owners: An UnFranchise Owner may sell product to another UnFranchise Owner. However, the purchasing UnFranchise Owner must make payment to Market Indonesia. The order will be assigned to the purchasing UnFranchise Owner’s BDC(s), and products must be shipped to the selling UnFranchise Owner.
Product sales to Sales Representatives: Sales Representatives can purchase products from UnFranchise Owners. UnFranchise Owners can purchase products with that money, assigning BV at their discretion (as long as it is set to the UnFranchise Owner's personal BDC, including reentry BDCs) or to the UnFranchise Owner’s original BDC (excluding reentry BDCs).
BV assignment for UnFranchise AutoShip orders: BV assignment for UnFranchise AutoShip orders follows standard placement guidelines as provided in this chapter. The options for excess BV allocation are offered when registering for the UnFranchise AutoShip program and can be changed if desired.
Incomplete BV assignment guidelines:
Incomplete BDC Information: If the BV assignment on the product order form is incomplete regarding which BDC the BV will be assigned to, then the BV will be placed in BDC-001 of the UnFranchise Owner for whom the order was placed (the filing UnFranchise Owner).
Incomplete BV Information: If the BV assignment on the product order form is incomplete as to the amounts of BVs to be assigned to multiple BDCs, then any BV amounts that can be definitively assigned will be assigned as requested, and the remaining BV amount in dispute will be assigned among the remaining BDCs according to the amount of remaining BV.
Normal sequence of BV assignment: BV will be assigned according to the normal sequence of BV assignment on the product order form, sequentially starting from box No. 1 and ending with box No. 5, regardless of whether it is a first-time order. If the BV amount information is incomplete for any step in the normal sequence of BV assignment on the order form, then the Data Processing system will skip to the next step in the normal sequence until all BV amounts that can be definitively assigned are assigned. Next, the Data Processing system will go back through the normal sequence of BV assignment to any unresolved boxes and assign any remaining BV. The only exception is for first-time orders showing Box No. 2 (see below).
Box No. 2 – first-time order: If any part of box No. 2 is indicated on the filing UnFranchise Owner's first order submission, the normal sequence of BV assignment for box No. 2 is as follows:
200 BV, BDC-001.
50 BV, BDC-002.
50 BV, BDC-003.
Any additional amount requested for BDC-002.
Any additional amount requested for BDC-003.
If BV is requested to be assigned elsewhere, it will only be assigned after the sequence for box No.2 is completed.
If no other BV is indicated to be assigned elsewhere, and there is excess BV after completing all five steps for Box No. 2 mentioned above, then all additional BV will be assigned to BDC-003.
Box No. 2 – non-first-time orders: If any part of box No. 2 is indicated on any order after submitting the first UnFranchise Owner order, the normal sequence of BV assigned to box No. 2 is as follows:
Any amount requested for BDC-002.
Any amount requested for BDC-003.
If BV is requested to be assigned elsewhere, it will only be assigned after the sequence for box No.2 is completed.
If no other BV is indicated to be allocated elsewhere, and there is excess BV after completing both steps for Box No. 2 mentioned above, all additional BVs will be assigned to BDC-003.
Box No. 3 – Reentries: If any part of Box No. 3 is indicated, then any BV indicated will be assigned according to the request of the submitting UnFranchise Owner.
NOTE: All reentries can be mailed to Market Indonesia for processing or submitted online at id.UnFranchise.com.
If the reentry request is valid, then the BV will be assigned to the reentry BDC.
If the reentry request is invalid, the BV will be assigned to the filing UnFranchise Owner’s BDC-001.
Advantages of BV: If it is indicated that there is excess BV on an UnFranchise Owner order, the remaining BV will be allocated to the last BDC in the Data Processing placement order for that particular order.
Eligibility of designated personally sponsored UnFranchise Owner for assignment of BV: An UnFranchise Owner may assign BV to the original BDC of one personally sponsored, qualified UnFranchise Owner per calendar quarter who has 1) used the Monthly Accrual Option by ordering the Commission and Bonus Optimization Package (UFMS) and placing the required PBV, as payment ID, into their BDC-001 (UFO-50BV; C-100BV; EC and above-150BV), by the end of their previous Q-month; and 2) registered a standing monthly UnFranchise AutoShip order with T, N or W status.
NOTE: Volume assignment is unavailable to the BDCs of personally sponsored HP1 UnFranchise Owners, non-profit organizations, WebCenter Pro affiliates or Sales Representatives.
UnFranchise Owners who are not personally sponsored: Business Volume attempted to be assigned to BDCs of UnFranchise Owners not sponsored by the purchasing UnFranchise Owner will result in the BV being assigned to the paying UnFranchise Owner’s BDC-001. UnFranchise Owners, who do not have sponsorship rights due to the Same network, etc., do not have BV assigned to their personal BDC by any other UnFranchise Owners, including the UnFranchise Owner who originally sponsored them into the business. If such UnFranchise Owner regains sponsorship rights, then their sponsor will again be permitted to assign PVB to the personally sponsored UnFranchise Owner's original BDC (excluding reentry BDCs), provided that the sponsored UFO is eligible for assignment (See below).
Personally sponsored UnFranchise Owners’ Reentry BDCs: Attempting to assign Business Volume to reentry BDCs of personally sponsored UnFranchise Owners will result in BV being assigned to the UnFranchise Owner who is placing the volume’s own BDC-001.
BV allocation deadlines: For assigned Business Volume to count for a given week ending Friday, the following deadlines apply:
Electronic orders by UFMS members must be received by 11:59.
Electronic orders by non-UFMS members must be received by 16:59.
NOTE: If Market Indonesia determines that the UFMS ordering service is not functioning properly from corporate headquarters for an unacceptable period of time, UFMS members have until 13:59 on Saturday to submit their orders using an approved and registered credit or debit card as a payment method. UFMS members must print clearly at the top of the order form, “UFMS Problem – please consider weekends xx/xx/xx.” No other orders will be accepted.
NOTE: The determination to extend the normal order deadline is at the sole discretion of Market Indonesia. If Market Indonesia determines that there is insufficient time to warrant an extension beyond the online electronic order deadline of 23:59, then any orders received by Market Indonesia after 23:59 will be credited for the following week.
UnFranchise Owners are required to track all product orders using the Inventory Management Tool located in their UnFranchise.com account.
All orders placed by UnFranchise Owners, including AutoShip, are automatically entered into the Inventory Management Tool. UnFranchise Owners must create sales receipts for all products sold. Once a sales receipt is created for a product, it is deleted from the Inventory Management Tool. All unsold products in the Inventory Management Tool from a previous calendar quarter must have an assigned status of (1) Personal Use, (2) Promotional/Advertising, (3) Damaged/Expired, or (4) Keep in Inventory by the end of the calendar quarter. UnFranchise Owners will not be able to place additional orders until any unsold products from the previous quarter are assigned a status in the Inventory Management Tool (UnFranchise AutoShip orders, orders shipped to registered Preferred Customers and customer orders placed on the Market Indonesia website will still be processed without interruption).
NOTE: Orders shipped to registered Preferred Customers and customer orders placed on the Market Indonesia website will automatically create a sales receipt and will not be entered into the Inventory Management Tool.
The BV is valid for 90 days from the date of approval.
After 90 days, the commercial offer will expire, and a new Commercial Offer Request Form must be submitted.
If an order using a commercial offer is accepted after the 90-day approval period, the order will be returned to the UFO without processing.
Orders:
Orders must be submitted to the company using the standard order form in the “Downloads” section of UnFranchise.com.
If any of the following are not met, the order will be returned to the UFO:
Orders must contain only products approved on the Commercial Quote Request Form.
Order amount must be more than Rp37.5 million, excluding tax, administration and shipping costs.
A copy of the Commercial Quote Approval Letter must accompany the order form when submitted.
Termination of commercial quote account:
Market Indonesia has the right to cancel an approved commercial quote account if it is found that the service provider is selling products below the recommended retail price or selling product to other UFOs or Preferred Customers registered with other UFOs.